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Public transport offers an affordable and convenient way to get around the UK, especially if you don’t own a car.

While buses, trains, and trams are usually a safe way to commute to work or explore a new city, it’s still important to take a few precautions to protect yourself and your belongings.

Below, we’ve listed simple tips to help you stay secure when travelling and know your rights in case of an accident. 

Plan Your Journey in Advance

Knowing your route ahead of time can make the journey more efficient and safer. Google Maps is great for planning a journey, as it uses public transport data from a wide range of official travel websites and apps. 

You should also use apps like Trainline to check timetables and platform changes. Many use notifications to alert passengers with real-time updates to delays or cancellations. By planning, you’re less likely to rush or become disoriented, which is especially useful in unfamiliar areas or during late-night travel.

Stay Alert and Aware of Your Surroundings

It’s easy to become absorbed by social media or a phone call while waiting for a bus or riding a train, but you should stay alert for your safety and well-being. Keep an eye on what’s happening around you, especially when travelling alone or at night.

Avoid poorly lit areas on platforms or near stops, and try to remain in sight of others when possible by sitting in carriages with other people instead of empty ones. If the bus is empty and you need to get on it, sit close to the driver so they can see you.

Keep Belongings Secure

Pickpocketing can happen quickly, only for you to discover your belongings are missing at the end of your journey. Keep your bag zipped and close to your body in front of you, with any valuables, such as phones or wallets, out of sight or in a hidden compartment. 

If you use a backpack, consider wearing it on your front when boarding busy buses or trains. Never leave luggage unattended, as this could not only result in theft but may also raise security concerns. You should report anything suspicious to staff or police immediately.

Know What to Do in an Emergency

It’s always a good idea to familiarise yourself with emergency exits and signage, especially on trains. If you witness suspicious behaviour or a crime, report it as soon as possible, either by speaking to staff, calling 999, or texting the British Transport Police on 61016.

If you’re ever involved in an incident, such as a slip or accident on a bus, it’s important to know your rights. You might be eligible for a bus accident claim, depending on the circumstances. By making a no-win-no-fee claim, you won’t be charged by your solicitors if your case is unsuccessful.

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