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Iceni Magazine | March 26, 2020

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Big C Launches New Online Support Centre

Big C Launches New Online Support Centre

Norfolk and Waveney cancer charity, Big C, has launched a new online ‘virtual’ support centre to provide information, help and news about Big C services and related care.

Big C Brand and Communications Manager, Greg Pye, said, “We are delighted to launch our new online support centre which we have been working on behind the scenes for some time. From patient and visitor feedback, we know it will be a valuable resource for people affected by cancer to access when they need to at home, or when they are out and about, via their PCs, tablets and smart phones. The support also provided complements our in-centre and Telephone Support Line services and will continue to be developed over time.

“The Online Support Centre provide vital support for those who can’t travel to our centres and provides a point of access to Big C services for those who may be apprehensive about visiting us for the first time.”

New Online Support Centre

 

The new resource covers information on all Big C support and provides help depending on whether you are the patient or caring for a loved one and the point you are at on your cancer journey. An Information Hub helps visitors work through the maze of cancer information and includes a glossary of common words, contact details of local hospitals and a tool for answering questions about medication via the Lead Oncology and Haematology Pharmacist at the Norfolk and Norwich University Hospital.  There is also clear signposting of how to access Big C services including counselling and complementary therapies, as well as links to help from other organisations.

Dr Chris Bushby, Chief Executive at Big C, said “Our aim at Big C is to provide wide-reaching support, so that those who need to access our care can do so where and when it most suits them. The new Online Support Centre is the next important jigsaw piece in our service provision, so that those in our community affected by cancer, can access Big C services any time of day or night, wherever they are.”

To access Big C’s new Online Support Centre, visit support.big-c.co.uk


 

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